Rock + Feather Graphic Design

Defining Your Brand

posted on July-9-2010 by Nicole Bratt at 8:51 pm | No Comments

The word “brand” is frequently misunderstood or misused. Your business has a brand…whether you are doing anything about it or not. A brand is not just your logo or your business card. It is not just your product or service. A brand is much broader than any one tangible element of your business.

  1. At the highest level, your brand is shared perception.
    It is what people say, think, and feel about your business. It’s not what you say about your business, it’s what they say it is. “They” are your clients, customers, contractors, partners, and even the general public. What is entirely up to you as a business owner is how to influence that perception. Everything about your business influences that perception to varying degrees: your business name; the location; the type and quality of your service; how staff acts, dresses, and answers the phone; the visual design of your outreach materials, and so on. Therefore, it is crucial to be clear and consistent around your branding.
  2. At the mid-level, your brand is your promise.
    “Who you are, what you promise, and your ability and willingness to deliver on that promise.” (Joe Calloway)
  3. At a basic-level, your brand can be defined as: a cohesive image that positions you as a trusted expert, attracts your ideal client, and conveys the distinct value of investing in your services.

Why is an effective, distinctive brand important? Because it will:

  • Differentiate you from your competition
  • Make others aware of your expertise
  • Bring you new opportunities faster
  • Create in your client’s mind a desire to hire you or buy your product
  • Guide business and career decisions about what training to pursue and what opportunities to accept
  • Elevate you from the status of a commodity (remember: in commodities, lowest price wins)

Thinking about your own brand and its effectiveness, you should begin by asking specific questions:

  • How would you define the current shared perception of your company? (Refer to #1 above; some clients ask their own clients to help them answer this question.)
  • How do you want that shared perception to evolve? What is missing, or could be improved?
  • What is your promise? (Refer to #2 above)
  • How are or will you implement these abstract concepts into concrete visual communication?

Making sure your site gets noticed: SEO Basics

posted on April-22-2010 by Adrianna at 10:34 am | 1 Comment

It’s the end of a dark wet winter here in San Francisco. Now that it ’s finally spring for most of us, it’s time to take a look at some signs of rebirth in industries far and wide, namely the website redesign. Last month Kelly explored our work creating Merchant Construction’s revamped identity and a stellar website is a great application of a new identity system.

In a period of economic downturn such as this one, an excellent way to get the most bang for your advertising buck is making good use of your website. One way to make your website the best it can be for your business is SEO.

SEO stands for Search Engine Optimization, the art and science of creating content for your website that is easily scanned by search engines like Google or Yahoo. The exact algorithms these sites use to search and rank are obviously trade secrets, but there are widely accepted methods for optimizing your site for search.

Every time you search Google for a term, it ranks all of the searchable sites and returns to you what they believe is the most relevant to your query. Enter in “how to make a million dollars” and see what comes up. On second thought, don’t. If your business is about green building, or you’re a local merchant of organic produce, you want Google to be able to put you towards the top of the list when someone searches for “organic apples San Francisco.” Good SEO for your site helps push your site towards the top of the results list.

What are some simple ways to ensure your site is given a fair shake in the search engine ranking game?

The basics start here:

  • How long have you owned your parking spot? The longer your site has existed, the better it’ll be ranked. Have you owned www.amazingbeetfarm.com for 15 years? This will up your ranking, so pick a good URL and stick with it.
  • Are you using keywords in your links, headlines and body copy? Keywords are words and phrases searched by users at sites like Yahoo, Google and Aol.com. If you use descriptive words in your links and body copy, your site will be easier to cache by these search engines. An example of non-descriptive linking: “To find out more about our free estimates click here.  The link, “click here,” doesn’t describe anything about your site. A better choice: “Our free car repair estimates get you back on the road quickly.”
  • Pretend you are running a newspaper. The content “above the fold” or visible in the top half of the average screen size is more important than content “below the fold.” Just like in the newspaper trade, the heavy hitting stories that you want people to know about first should be at the top of the page. This “above the fold” content is given more weight in search engines.
  • Choose your words wisely. Wanting to be highly ranked is great, but getting a high rank in a generic search term is really hard. For example, a local realtor wants to be the first agency to come up in a search for “San Francisco homes.”  There must be thousands of other sites that want the same thing. A better goal might be a specific neighborhood  and price point in San Francisco homes, like “Potrero Hill homes under $700,000.” Using this phrase a few times on your pages, especially in headlines and links, can help your page ranking.

These suggestions just scratch the surface of SEO strategies. If you are looking to create a website that is optimized for today’s search engine technology, we would to love to speak with you.

Case Study: Merchant Construction – What’s In a Font?

posted on March-5-2010 by Kelly Koon at 2:06 pm | 3 Comments

A strong visual mark — the symbol, shape, or image — used for your logo is both what people should recognize immediately, as well as an important factor in successfully setting your brand apart from your competition. However, choosing a font to complement your logo is just as important as choosing the mark. Even the best visual mark can fall short if it doesn’t have solid backup with a proper font. Fonts have personality, and a logo’s font must accurately convey the personality of the business’ brand. (Think about the simple difference between Helvetica and Times Italic.) As an example, we will spotlight our client, Merchant Construction Inc. In the Spring of 2008, Tom Merchant came to us looking for a strong logo to represent his company.

Tom had a vision. And he knows his business better than anyone. We love working wtih clients like Tom. As designers, we are collaborators, and Tom sharing his own knowledge and passion about his business was absolutely essential to creating a successful logo. His logo needed to represent the high quality work that his Bay Area construction company delivers and also communicate the essence of his brand: integrity. His target clients seek a trusted, responsible team whom they can count on to be on time and on budget. The logo also needed to be visually appealing on business cards, invoices, company vehicles, signage and other collateral. After meeting with Tom, where we discussed his company, the competition, and Merchant Construction’s current image, we were able to get to work! We were proud to help Tom begin to define his brand, beginning with the first impression: a professional, timeless mark.

The clever illustration of the San Francisco cityscape conveys Merchant Construction’s industry, craftsmanship, and artistry, as well as the fact that the company serves the Bay Area. So, for the logotype we chose Jack Condensed: a simple, sturdy font to represent quality, durability, strength. While there are many ornate or embellished fonts to choose from, such fonts would compete with the illustration.

The placement of a logo’s type can make all the difference in it being a success. In this logo, note that we created an even baseline — a foundation — to both visually complete the cityscape and complement the intricacy of the illustration. The type is balanced visually and centered on the vector drawing.

The result? An elegant, clever mark with an easily-readable, appropriate typeface. A logo that not only hit the nail on the head (I couldn’t resist)… but thrilled the client.

Rock+Feather Merchant Construction Logo